Business Administrator Apprenticeship –
for Employers in General Practice
Build Operational Excellence with Skilled Business Administrators in Your GP Practice
Empower your practice with professionals trained to streamline systems, support compliance, and strengthen patient-facing operations.
Key Areas Covered in the Programme
NHS structures and primary care context
Stakeholder and supplier engagement
Legislative understanding and policy application
Project management and service improvement
Time planning and task management
IT in primary care (EMIS, Accurx, Excel)
Communication and patient interaction
Quality control and accurate documentation
Enhance Administrative Efficiency
Train your admin team to manage patient communications, streamline appointment systems, and optimise back-office functions.
Efficient administrative teams can boost productivity by up to 23% (CIPD).
Improve Practice Resilience
Equip staff with decision-making and project support skills that improve service continuity and reduce system strain.
Practices with trained administrators report a 20% improvement in operational efficiency (Skills for Care, 2023).
Cost-Effective Workforce Development
Access government funding to reduce training costs, with small employers often paying just 5% or nothing at all for training.
Apprenticeships provide a £28 return for every £1 invested, according to the National Audit Office.
Support Compliance and Regulatory Standards
Skilled administrators support QOF reporting, safeguarding escalations, and CQC readiness, ensuring high-quality care.
Improve IT and Data Literacy
Develop admin staff who can confidently use EMIS, Accurx, and Excel to manage records, appointments, and audits.
Attract and Retain Administrative Talent
Offer professional qualifications and a clear career path to increase recruitment appeal and reduce turnover.
Apprenticeships improve staff retention by 15% (Skills for Health, 2020).
Programme Features
Level 3 Qualification: Equivalent to 2 A-Levels, focused on core administrative competencies.
Flexible Learning Model: Delivered alongside work with minimal disruption.
Work-Based Projects: Learners complete real improvements in your practice
Duration: 12–18 months, with clear milestones and 1:1 tutor support.
Tailored Curriculum: Focus on GP systems, policies, and workflows
How It Works?
Identify Candidates: Select employees ready to enhance their skills and supercharge their careers.
Employ an apprentice: If you have a vacancy for the position, enhance your talent attraction by advertising for an opportunity that combines training and working
Collaborate with a Provider: Partner with a training provider to deliver sector-specific programs and assist with apprentice recruitment
Make Use of the Apprenticeship Levy: Use your own unspent levy or benefit from a levy transfer to take advantage of programmes at no cost to employer or learners
Contact Us Now to discuss funding & recruitment options, program details, or tailored training plans for your team.