Level 2 apprenticeship · Equivalent to GCSEs

Administrative Assistant

Recruit and train young talent for your practice — at no training cost.

For employersFor apprentices

LevelLevel 2
DurationFrom 8 months + Apprenticeship Assessment (AA)
Off the job6 hours a week
Cost to you£0 for 16–24s

The Level 2 Administrative Assistant apprenticeship is the first step in a progressive pathway: recruit a 16–24 year old through our recruitment service, train them in the fundamentals of primary care administration over eight months or more, then progress them to a Level 3 or Level 4 programme depending on their skills and ambitions.

Available for new recruits aged 16 to 24. This programme is designed as an entry route for new recruits and progresses to our Level 3 programmes.

Programme features

  • Designed for primary care — medical data entry, patient and stakeholder communication, appointment booking, inbox management and operational policies.
  • From 8 months of core delivery — with 1:1 support for every apprentice.
  • Recruitment included — we can help you find, onboard and train the right candidate.
  • Progression built in — apprentices move on to Level 3 or Level 4 with us on completion.
Why it pays

What this programme does for your organisation

Zero training cost

Training and assessment for apprentices aged 16 to 24 at non-levy employers is 100% government funded.

Cash incentives worth up to £6,000

The £2,000 SME hiring incentive, £1,000 young apprentice payment and £3,000 Universal Credit youth jobs grant can be stacked.

No employer National Insurance

Employers pay no NI contributions for apprentices under 25 on a standard wage.

A pipeline, not a one-off

Level 2 leads naturally to the Level 3 Business Administrator or GP Business Administrator programme.

How it works

Getting started

Identify candidates

Select existing employees ready to enhance their skills, or tell us about the vacancy you want to fill.

Recruit, if you need to

Advertise a role that combines training and work. We can help you find and shortlist candidates.

Sort the funding

Use your own levy, or let us arrange a levy transfer so there is no cost to you or your apprentice.

Start the programme

We agree a training plan, set up the Apprenticeship Service records and get going, with a named tutor throughout.

Talk to us about the Administrative Assistant apprenticeship

Tell us how many people you have in mind and whether you pay the levy, and we'll confirm the funding position and next steps within two working days.