Advance your career with the Business Administrator apprenticeship
Gain the skills, qualification and confidence to excel in administrative and operational roles — while staying in paid work.
Earn while you learn
Continue working while gaining a recognised qualification in administration.
Grow your career
Develop transferable skills that open doors to senior administrative roles.
Specialised training
Learning tailored to administrative and organisational roles, whatever your sector.
Business Administrator: the programme
From 12 months, plus a 3-month Apprenticeship Assessment (AA). Around six hours a week of your working time goes on learning: workshops, online resources, work-based projects and one-to-one time with your tutor.
Efficient communication
Master business correspondence and stakeholder engagement.
Time management and prioritisation
Prioritisation techniques, effective delegation and smooth handovers.
Data management and compliance
Manage, store and retrieve data securely and accurately, in line with GDPR.
IT and digital skills
Relevant software packages and how to analyse and present information effectively.
Operational support
Project support, compliance and service improvement.
Project management
Principles and tools for managing projects, leading teams and delivering objectives.
Regulation and compliance
Policies, legislation and quality assurance.
Sector-specific applications
Apply administrative skills to roles in health, education, the third sector and the private sector.
Benefits
- A government-certified Level 3 qualification, equivalent to A levels.
- Practical skills you apply directly in your job, building confidence and capability.
- Online and face-to-face learning, digital resources and personalised mentoring from your tutor.
- A route into supervisory or senior administrative roles.
Suitable roles and profiles
- Current administrative professionals seeking structured development.
- Entry-level employees looking to grow their skills in office operations and organisational support.
- Public and social sector staff ready to improve workflows and contribute to team success.
Three steps to your first day
Talk to your employer
If you're already working, tell your manager you're interested. We can speak to them about funding: it usually costs your employer nothing.
Apply or register your interest
Apply online in about ten minutes, or check our current vacancies if you're looking for a job with training attached.
Meet your tutor
We check your eligibility, agree a training plan with you and your employer, and get you started.
What our apprentices say
The biggest compliment I can give the course is that I only wish I'd discovered apprenticeships earlier! For me, it's a far more engaging and effective way to learn than traditional higher education — and it's helped me thrive both professionally and personally.
I hadn't been in formal education since I was a teenager, so I was a bit nervous at the start. But the structure of the programme, the support from my workplace, and the quality of my tutor quickly put my mind at ease.
The support I received from Community Matters throughout the apprenticeship has been exceptional. The tutors helped me a lot, and I am so proud of the professional skills and knowledge I applied to achieve some really good results.
Ready to earn while you learn?
Apply online in ten minutes, or send us a question. If you already have an employer in mind, we'll talk to them about funding for you.