Recruitment Support for Employers

We are excited to share that we are expanding our support to provide a recruitment service that helps you find, onboard, and train new talent through our tailored apprenticeship programmes. Every new recruit receives apprenticeship training specifically designed for Primary Care as well as 1-1 support, allowing you to build skilled, long-term talent without stretching your practice team.

To help us support you and meet your current workforce planning needs, please take 2 minutes to complete our brief survey: General Practice Recruitment Support Survey.

Our Programmes and Pathways

We can also support your practice to adopt a progressive pathway approach to recruit, train, and retain young talent (aged 16–24). The candidate is recruited through the Level 2 Administrative Assistant apprenticeship. Once they complete their apprenticeship, they progress to Level 3 or 4 programmes, depending on their skillset and career aspirations.

Our current programmes on offer for newly recruited individuals or existing employees are:

Programme	Level	Length of core delivery	Key Skills include:
Administrative Assistant	Level 2 (only available for 16-24 year-olds)	8 months	Medical data entry Patient/stakeholder communication Appointment booking Inbox management Operational policies
Business Administrator	Level 3	12 months	Managing complex primary care processes Project management Complaint resolution Stakeholder relations Process improvement
Community Health and Wellbeing Worker	Level 3	12 months	Implementing behaviour change models to promote health and wellbeing Social prescribing & community asset mapping Managing referrals and Personalised Care planning Communicating and promoting public health messages
NHS Transformation and Associate Project Manager	Level 4	16 months	Project planning, risk & governance Compassionate and sustainable team leadership Stakeholder engagement & change management Quality improvement (QI) methodologies Data analysis & performance monitoring

Financial Incentives

When hiring 16-24 year-olds through apprenticeship programmes, employers can access government incentive payments, as well as fully funded training and zero employer National Insurance contributions. The incentives are stackable, meaning a potential additional payment up to £6,000.

£2,000 SME Hiring Incentive for non-levy employers
£1,000 Young Apprentice Payment for hiring an apprentice 16-18 or 19-24 with an EHCP or care leaver status
£3,000 Universal Credit Youth Jobs Grant for hiring an apprentice 18-24 who has been on Universal Credit for 6+ months

Please contact: apprenticeships@communitymatters.co.uk if you would like any further information or to arrange a quick phone call to discuss your immediate staffing needs.